Peter Psichogios is president of CSI International Performance Group whose mission is to help companies create engaging employee and customer experiences. Prior to joining CSI International he served as an executive member of one of the largest Instructional System Association companies in the world. In this capacity, he led all the front-end analysis and worked directly with Ken Blanchard, leading the large-scale e-learning and employee engagement initiatives. Peter has been fortunate to work with the who's who of the Fortune 500 and many of the world's fastest growing companies, helping them deliver innovative learning, engagement and recognition solutions. Follow him on Twitter: @CSIperformance.