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1.800.628.2783
1.800.628.2783
Al Folsom
13 RESULTS
  • Insights
    Thursday, December 05, 2013
    It’s been a privilege to share our research and methodologies with the Human Capital Community of Practice through blog posts this fall. We are grateful for those at ASTD who made this...
  • Insights
    Tuesday, December 03, 2013
    In the United States, the phrase “barrier-free” immediately calls to mind the Americans with Disabilities Act (ADA) of 1990, a wide-ranging civil rights law that prohibits discrimination...
  • Insights
    Monday, December 02, 2013
    Do you know any talented people who are average performers? Of course you do! Do you know of any teams with lots of talent that don’t perform? The imagery of forcing a square peg into a...
  • Insights
    Thursday, November 14, 2013
    Organizations believe that most employees show up with ample motivation to perform well on day one of their jobs.  If so, then the use of rewards and recognition confirms their behavior....
  • Insights
    Tuesday, November 12, 2013
    Clear expectations matter. Research has shown that the greatest source of substandard performance is a lack of clear expectations and feedback. Too often, managers have overreacted to...
  • Insights
    Wednesday, November 06, 2013
    “If you pit a good person against a bad system, the system wins every time.” —Gary Rummler With that in mind, let’s start with a good system—one designed for producing exemplary performance...
  • Books
    Wednesday, November 06, 2013
    Do you want to capture greater results with your existing resources to the tune of 5%, 15% or even 25%? If you are an executive or manager, this book provides the models required to shift...
  • Insights
    Thursday, October 31, 2013
    “Brace for impact!” These were the terrifying words Captain Chesley “Sully” Sullenberger delivered to the 150 passengers aboard the Airbus A320 on January 15, 2009, only minutes after...
  • Insights
    Tuesday, October 29, 2013
    We all readily acknowledge that wide variance exists in how individuals perform in their work settings. But when the performance gap between an average performer and an exemplary performer...
  • Insights
    Thursday, October 10, 2013
    We want to learn from the best performers, and based on those insights, equip typical performers. The first step is to identify exemplary performers by examining the outputs that provide...