Denise Hicken
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TD Magazine
Avoid a Workplace Mismatch
By
Denise Hicken, CPTD
Friday, December 01, 2023
A review of
Wrong Fit, Right Fit: Why How We Work Matters More Than Ever
by André Martin
TD Magazine
Lead With Confidence
By
Denise Hicken, CPTD
Monday, February 28, 2022
A review of
The Successful Manager: Practical Approaches for Building and Leading High-Performance Teams
by James Potter and Mike Kavanagh
ATD Blog
Coaching Training: Impact or Bust?
By
Denise Hicken, CPTD
Wednesday, November 11, 2020
Unless you have been locked in a time capsule for the past 20 years, youve most likely heard about the importance of coaching employees. There are a plethora of resources including books...
ATD Blog
Talent Development: Healthcare’s Partner in Recovering From COVID-19
By
Denise Hicken, CPTD
Thursday, April 23, 2020
The COVID-19 pandemic is stretching the healthcare system in the United States. Healthcare professionals on the frontlines are facing conditions we havent experienced since the Spanish Flu...
ATD Blog
CPLP: Personal Choice or Professional Development Goal?
By
Denise Hicken, CPTD
Thursday, June 27, 2019
Talent development professionals know that professional growth for employees is critical for continued personal career success and the health of the organization where they work. We design...
ATD Blog
Can Professional Credentials Boost Your Credibility?
By
Denise Hicken, CPTD
Wednesday, May 29, 2019
Credibility is a funny thing. Sometimes you earn it and sometimes you just stumble into it.
Video
4 Keys to Enhancing Your Healthcare Culture
By
Denise Hicken, CPTD
Monday, January 08, 2018
A healthcare companys culture has a tremendous effect on the patient experience, and ultimately your survey scores. In this webcast, youll explore those questions, and uncover ideas you can...
ATD Blog
How Personality Drives the Patient Experience
By
Denise Hicken, CPTD
Monday, December 11, 2017
There are some people you really like being around there are some stores where you really like to shop. On the flip side, you dont care to be around some people there are stores you dont...
ATD Blog
Why Earn the CPLP?
By
Denise Hicken, CPTD
Thursday, November 30, 2017
Im not going to lie and tell you that earning your Certified Professional in Learning and Performance (CPLP) certification is easy as pie. What I am going to tell you is that it requires...
ATD Blog
Have a Cup of Coffee
By
Denise Hicken, CPTD
Wednesday, June 21, 2017
What drives the Always response on the annual HCAHPS survey? Next question: What is a driver of exceptional patient care?
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