As I walked into the training center of a large oil company a few years ago, an unfamiliar face greeted me. I hope somebody has already told you where to go and discussed setup because I...

How you handle email can make a dent in your credibility and productivity.

Do you dread tackling your email box each day? How you handle email makes a huge dent in your credibility as well as your organizations productivity.

When you are selling an idea to a group of high-level stakeholders, you need a strong personal presence, confidence, and specific techniques to secure buy-in. This session will help you...

The article presents guidelines for dealing with tough questions. The key to handling any of these types of questions is to find a way to deal with them with finesse and ease.

Offers tips on how to improve employee training materials. Principles of effective writing Variation of sentence patterns and length Creation of an eye-appealing layout.