Picture this: The CEO is presenting her new ideas for the next quarter. You notice your co-worker texting and checking email. Another co-worker, dressed in rumpled jeans and a t-shirt,...

For the last year, you've been working on a large project, creating training materials to prepare your company's contact-center employees to use their new enterprise software package. Your...

Patricia Sparacio, managing director of the New York Institute of Finance, is sitting in her office on a Monday evening, waiting for her students to arrive. When her class of several...

The article focuses on boot camp training for managers in business and corporate settings. Joanne Carroll, a training program manager at Bright Orange Software in California, redesigned a...

The article offers tips on how to enforce change management in an organization.