Getting employees to use a new tool or product requires the training team and product owners to work together toward their shared goal.

If you find that your data are unclear, or dont seem to guide your next steps, youre not alone. Here are the key steps to prepare for action: If you youve done these things, youll be ready...

You have a course thats underperforming. Assessing whether your course is succeeding or failing is one kind of metrictypically referred to as a key performance indicator (KPI).

Youve got two courses with different approaches: design A and design B. Which one is better? Which design can you point to as the better example of your teams success?

Do you have audiences in Dubai, Shanghai, Tokyo, and Bonn? Language concerns like these often consume our attention when we create training for other cultures.