Drawing on our experience, lets establish a practical definition of what a leader is. To that end, our baseline concept will be: A leader is the person that receives from others the trust...

Today there is more complexity and uncertainty in the workplace than ever before. Leadership is not a personal quality, but a result of ones influence on others.

Its not enough to get a team to work, you need them to invest their hearts and minds. How do we navigate through the fog in our brains and the overworked staff sitting in front of us?

Lets remember that leadership is a type of human relationship that is established between one member of a group and the rest. As a relationship, leadership is similar to other types of...