At the heart of effective manager communication is the skillful use of language, not only to ensure that people correctly perform tasks but also to influence them. Caring for employees is...

Perfect the Skills Needed to Excel as a Manager. Good managers know they need to deliver results to be successful.

The willingness to be accountable, have difficult conversations, and view failure as an opportunity are essential skills that distinguish good leaders. Thats what nearly 30 managers and...

Like many business professionals, when a training manager writes a memo to announce a new program, she will likely focus all of her energy on including every detail and overlook one...

Managers often need to persuade management to accept their idea over someone elses, or they need to motivate employees to enroll in a program or embrace a new policy. Be viewed as credible...