Lee Massaro
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ATD Blog
Get REAL! Role-Play That Creates Actual Change
By
Lee Massaro
Monday, June 08, 2020
Many leaders in the interpersonal communication industry agree our biggest learning gap is practice. We have myriad fantastic communication programs and educational offerings designed to...
Conference Recording
The Practice of Empathy: Flip the Energy When Things Get Hot! (TU420)
By
Lee Massaro
Tuesday, May 23, 2017
We hear a lot about empathy these days, and many of us consider ourselves highly empathetic people, especially individuals working in healthcare. Well practice simple, yet highly effective...
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