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Robert Cooperman
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TD Magazine
Mastery Learning in the Adult Classroom
By
Robert Cooperman
Monday, June 13, 2011
If you have not heard of mastery learning, you are not alone. Although its concepts have been around for 40 years, in practice, it is largely a phenomenon of K-12 education, where it has...
TD Magazine
Value Over Profit Customer Service Models in the Training Unit
By
Robert Cooperman
Friday, May 14, 2010
Training professionals, particularly those employed in training units of larger organizations, are subject to the customer service philosophies and practices of their organization as well...
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