Some subject matter experts will take to training delivery like a fish to water, others will need a bit more coaching and polishing, but all can be effective if trained properly.

For the last year, you've been working on a large project, creating training materials to prepare your company's contact-center employees to use their new enterprise software package. Your...

Many trainers have probably spent at least one all-nighter in a hotel room, as our team recently did, scrambling to put a complex instructor-led training program back on track. We had...

The article explores the benefits and usefulness of attaining project management professional (PMP) credential in the U.S. It discusses that PMP credential helps project managers obtain...