We are looking to implement some Industry Standards for Quality and Training Performance KPI's/Metrics. I am working in the Health insurance field and was hoping someone might have some that we could take a look at in terms of "best Practice" versus starting from the ground. Any help is appreciated!
Community Content
Industry Standard Quality and Training Metrics Looking for Best Practice
2 Comments
Sign In to Post a Comment
Colt Alton
Hi Angela, I would recommend starting with the Kirkpatrick Model. It's one of the more universally accepted frameworks for measuring effectiveness of training programs. https://www.kirkpatrickpartners.com/the-kirkpatrick-model/
Hope that helps! :)
Colt
Hope that helps! :)
Colt
Sorry! Something went wrong on our end. Please try again later.
hi
Sorry! Something went wrong on our end. Please try again later.
Sorry! Something went wrong on our end. Please try again later.