You have completed the training needs analysis. You have documented the results and confirmed with the business unit manager that training is indeed warranted, because you have confirmed a...

It is not that they are bad managers, but more that they, like most of us, would like to have their problems fixed with the least amount of effort and stress. In a previous blog post, I...

Sadly, when they receive a request for training, many instructional designers sit down at their computers, pull up a course that they think could be repurposed, and begin to develop the...

You have completed the training needs analysis. You have documented the results and confirmed with the business unit manager that training is indeed warranted, because you have confirmed a...

Training and development professionals are often told to stop being order takers. Here are 10 useful tips to help you, especially trainers and instructional designers, find the real...

Every learning and development professional will inevitably receive a request for training from a manager anxious to improve departmental performance. The manager calls and says, I need a (...

This is the fifth and final article in the Selecting and Implementing HPI Solutions blog series. Most performance consultants identify more than one possible solution for the set of causes...

Following the formation of an influence hypothesis, the performance consultants task is to validate the many influences with the client/stakeholder, prioritize the influences, and match the...

Selecting-and-Implementing-HPI-Solutions-Part-1, the next step is to sort the data (quantitative and qualitative) into the influence hypothesis. Performance consultants use the term...

Imagine that you are a performance consultant working inside an organization or as an external consultant. You have been analyzing business goals, performance gaps, root causes and...