Everyone knows at least one toxic leader—one who poisons not only their own pond but every person and team they interact with.
But despite the negative effects they’re having on the organization, for some reason, they’re still around.
So, what can you do about them?
First, let’s play the amateur psychologist and figure out what kind of toxicity you’re dealing with. Toxicity falls into 5 main categories:
- The Narcissist– They are entirely focused on themselves and making themselves look good. They can’t really partner with anyone because they don’t see other people as distinct from themselves. They see people more like pawns to be used for their own self-aggrandizement. They are toxic as bosses, team leaders, and team members because in order to be successful in an organization, you have to put the good of the group first and narcissists can’t do that.
- The Control Freak– These people are often described as micromanagers but make no mistake–they are control freaks. They live in fear of doing something wrong and being called on the carpet and so they try and control everything and everyone around them. This disempowers everyone. They also see that they are the only ones who know how to do something right, and it’s their way or the highway. This stifles creativity and innovation. It shuts people down and they become simply robots trying to read the controller’s mind. Don’t hire them.
- The Power Hungry– These people are in it for the power – amassing as much of it as they possibly can. They want to climb the ladder because that gives them more power over other people. They thrive in hierarchical organizations because they can get power by getting promoted and it’s all about what they need to grab more power for themselves. They can’t be trusted (just like the other toxic leaders) and they’re there to play the political game, not the game of what’s in the best organizational interests.
- The Greedy– These people are just in it for the money–lots of money. That’s all they care about. They don’t care about the mission or the strategy – it’s all about how they can make the most money. They work with others if it means they will come out ahead money-wise but if a project or joint venture with others isn’t profitable to them, forget it, they will look for greener pastures.
- The Psychopath– These people are really destructive, and they delight in destruction. There aren’t that many of these types, thank goodness.
The more hierarchical the organization, the more of these types you’ll find, because it’s the hierarchy and directive leadership model that creates and enables them. (You might not find a lot of the greedy ones in nonprofits or government, but you do find a lot of power-hungry leaders and control freaks.)
These people spend a good deal of time playing politics – trying to make it to the top of the heap – to compete and win.
But organizations are not competitive sports (or at least, they shouldn’t be). They need to be collaborative sports where people have to work together.
One bad leader can drive out tens or hundreds of really competent people–people who are there to make a contribution, who are willing to work with others, to compromise, to share information, to help each other out.
They get hired because we worship heroes and stars.
The criteria for hiring is still about what the individual can do, not about how well they can work with others, not about if they can coach and mentor and facilitate so others can be successful.
It’s not about their ability to build a high performing team. And they don’t get fired because there is a fear that they are a hero and without them, the organization will suffer.
Well, it’s suffering more with them there!
What to do about them? Fire them. That’s what you do.
Get rid of them and then build a leadership team that’s in it for the right reasons – that can work together, that isn’t focused on politics and power.
We get asked to train people on how to work with these nightmare leaders.
You can only head for cover, keep your head down, and pray to get transferred or you leave.
You can’t fix everyone around them because they aren’t the problem. The toxic leader is the cause and you have to deal with the cause.
We started an across the board training program at a large governmental agency where participants were really positive about and felt it was making a big difference in how they worked.
Then a toxic leader got involved and shut the whole thing down.
What were we teaching?
Self-empowerment, collaboration, team decision-making.
Nope. Miss Toxicity wasn’t having any of that. Program over.
They not only wasted a lot of money and time, but people were even more discouraged than they had been before, because the training gave them a little hope that things might change, just a little, and then BAM! – hope was gone.
Don’t even start training unless the toxic leader is on board and 95% of the time they are not going to be if you’re trying to teach anything that might challenge some of the power they have.
We get nowhere working with senior leadership teams where there are toxic leaders. It’s a waste of time.
So really, the only real option is to clean house.