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Fried Training Talk- May I Ask A Question

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Published: Friday, February 7, 2020
Updated: Friday, February 07, 2020
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“May I ask you a question?”

A 6 word sentence that opens so many doors.

When designing trainings I try to ask much more than I say.

From “how are you doing today”, to “what are the sociological ramifications of bar snacks”, we as trainers and training designers have the ability to lead by listening, train by being taught. There are lists of questions all over the place we should ask our clients when assessing training needs, and we discussed that back on Aug 9, 2019.

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What I am curious about is if you feel there are certain questions we should always ask our learners?

And since it's a fun Friday, I’ll add the bonus question of what the funniest answer was that you ever got when asking a trainee a question?

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When I'm facilitating a controversial content, or trying to gage true and honest feedback about how is the content perceived (after we have establish some trustworthy learning environment), I ask this question: "How do you fell about it?" I also use this question right after I make a controversial statement, just to get a discussion going, and taking it from there.
#1 Absolutely. To be quite honest, I get more out of a session when people are not feeling great about it. It’s honest feedback about where the participant stands. I also found through experience that 90% of “negative” feelings come from misunderstanding the content, not having tools to effectively apply it, revolt for a change, or something else, but careful discussion with the right questions can dig into the root cause of those feelings, at which the root cause can be addressed.
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#2 It’s a risky strategy, but it’s an opportunity to change the “feelings” about it. Am I always successful in changing someone’s beliefs or behavior? Of course not, but If I can challenge someone’s negative thinking cycle, and open door for a possible change later down the road, it’s a win in my book. The bottom line, awareness of someone’s negative feelings is not an obstacle, but an opportunity (and challenge) to transform, or “instigate” the transformation process.
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"How do you feel about it?" Is almost always a great question. have you ever run into a circumstance where that question ends up leading the training in the wrong direction?
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