In designing any kind of learning we often talk about the company’s Return On Investment. To prove our tremendous value we use data (often flawed for many different reasons) to show all the amazing things our training sessions accomplish. What we rarely do is go back and find out what the Return On the Learner’s Time was?
One of my challenges as an instructional designer is to get people past that automatic negative reaction people have when their supervisor sends them that email telling them they have to take another ELearning course.
I believe part of the reason for this is in the past we haven’t shown learners the value of what they received. I have seen many employees win awards for productivity, good acts, & saving companies money. I have never seen someone get an award with the words. “They Did What They Were Trained To Do” on it.
With that in mind, this week’s 2 questions are:
- Should we be measuring the value of the training to the learners?
- How do we show learners the value of what they are learning?
All answers are appreciated, but please don’t use "smile sheets" as part of either answer?