Community Content

Measuring Productivity

10364152?v=2019-11-05t15-39-56-117
Published: Tuesday, November 5, 2019
4
Comments
Bookmark
Share
Community Content

Hello everyone,

As I imagine most of you can relate, we are very focused on productivity at my organization.  We use a third party company to establish our peer groups for comparisons and our benchmarks for productivity.   Our goal is to function within the 45th percentile for our peer group that means a total of 1579 live training hours (program length x numb of participants) per pay period (2 weeks).  My OD team consisters of 6 people, only 2 of which of trainers.  The others are admin support and system administration.  Between bi-weekly 3-day general orientations, personal development classes, leadership development programs, we barely get to 1000 hours a reporting period.  At the moment we aren't counting any online learning. Live courses via webinar are counted but nothing that is done just-in-time via our LMS.   I wondered what other organizations in accute care are doing for productivity.  Any help is GREATLY appreciated!
Tara Simpson - Manager, Org. Development, Beebe Healthcare

4 Comments
Sign In to Post a Comment
Sign In
In my org we measure productivity hours (hours in the classroom either virtually or traditional classroom). We shoot for 65% productivity (knowing there are out of office time, and email/setup/breakdown, cleanup administrative tasks). How does that compare to the 45th percentile you mentioned above?
Sorry! Something went wrong on our end. Please try again later.
I'm curious about the focus on just measuring "live" training hours. If you are creating content (videos, scenarios, case studies, etc.) to be consumed virtually, why not count that consumption into your total "hours"? In fact, I'd argue that would be true progress towards productivity given that your team could spend 10 hours or so creating a 30 minute piece of content that could get completed by thousands (depending on size).
Sorry! Something went wrong on our end. Please try again later.
Not in acute care, but in my org we don't discriminate between elearning and ILT formats. A training hour is a training hour. And in that format we actually see bigger ROI for online learning (in terms of training hour per L&D headcount).
If you need to keep your benchmark on live training hours, maybe consider rethinking your team size to just the FTEs that contribute to those live training hours and create other productivity measures for the other FTEs. I
Sorry! Something went wrong on our end. Please try again later.
Sorry! Something went wrong on our end. Please try again later.