Though industries like hospitality and retail generally suffer from substantially higher turnover rates, just about all corporate training and human resources teams face the challenge of...

All great leaders are great storytellers, and all great communicators understand the power of narrative. A good story can help you personalize the information you are trying to convey and...

Grammar goofs undercut individual professionalism and organizational credibility.

After attending ATD 2018 in San Diego, I visited Disneyland Park in Anaheim with my husband and adult daughter. To be truthful, it was the fourth Disney park we would visit after Disneyland...

Lists keep you on track and make it less likely that youll forget something important.

As peoples professional lives become more hectic, the things they enjoy tend to fall by the wayside. A recent Harvard Business Review article indicated that when surveyed, most workers can...

You want to create courses that inspire them, that change mindsets and drive performance. In short, you want to create courses that are effective and hit the mark, every time.

Research continues to show that thousands of Baby Boomers are retiring every day, leaving leadership positions open for everyone else to step into. Many people have the notion that one must...

The narrative is typically some version of, We had a great culture, we grew, expectations increased, real conversations decreased, and now we have a place with pockets of positive culture,...

Effective feedback not only provides guidance to help an employee perform tasks correctly, it also clarifies expectations, builds a persons confidence, and fosters trust between a worker...