Mention the word feedback and most people cringe, at least on the inside. Poor feedback delivery skills are in large part a result of a limited view of what feedback is, and what it can...

In a recent article, I wrote about the eight key metrics LD strategies should focus on when designing a leadership training program aiming at developing conversational leadership.Being all...

For example, giving feedback, helping others set their priorities, negotiating goals, and delegating responsibilities are core leadership capabilities that center around...

Concurrently, designing training on critical conversations is a challenge for trainers and coaches because the skills demand a lot of practice to master, and measuring the impact of...

Leaders get things done through others. Tutoring on critical conversation is a tough job, because:More and more leaders are realizing the importance of mastering critical conversation...