With today's high-stress environment, it has become almost reflexive to try to multitask. Neuroscience research has demonstrated that our brains are not capable of multitasking effectively. Instead, we need to be more mindful and focused—and that is where listening comes in. Active listening helps build more positive relationships, reduces errors, and helps productivity. With tremendous competition for attention, listening requires both will and skill to be effective. Join this interactive webcast to learn some practical ideas to improve your listening skills and help others. You’ll: - Learn what the latest research tells us about the capacity of the human brain to absorb information. - Assess your own listening skills. - Identify your personal listening traps. - Enhance your relationships at work with better listening skills.