It’s widely recognized that the model known as 70-20-10 defines how we learn, with 70 percent representing informal learning we get on the job. Because most of us are accustomed to building formal learning (classroom events, e-learning modules, webinars—the 10 percent), the idea of pivoting to informal learning may seem daunting. One of the most useful ways of accelerating learning transfer is through workflow learning—learning in the context of the activity you need to do as part of your job. While traditional on-the-job training (OJT) makes use of this practice, it does not provide sufficient structure to consistently deliver desired outcomes. One person’s OJT experience may be entirely different from another’s. In this webcast, you’ll learn how to build skill practices that apply techniques and structure to help people learn while doing their jobs. This includes: how to ensure you are creating competency-based learning skill practices step-by-step guidance on how to create a skill practice in a day how to communicate skill practice availability, and encourage their use.
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