Video Facilitation Excellence: Talent Development Tools to Drive Engagement and Change (Part 6): Using Empathy to Manage Dysfunction By Michael Wilkinson Monday, May 23, 2016 0 Comments Bookmark Main Site Sign in Page Don't have an ATD account? Don't have an ATD account? Forgot your Password? Already an ATD customer without a web account? Institutional subscriber? Click here to sign in. Share Member-Only Content Michael Wilkinson presented "Facilitation Excellence: Talent Development Tools to Drive Engagement and Change," at ATD 2016. In this segment, Michael Wilkinson discusses the importance of acting early to prevent dysfunction and using empathy. To access this content Join ATD or sign in. Sign In