Everyone is using fancy buzzwords like patient engagement, patient satisfaction, patient education, and population management to describe the process of helping patients understand “why.” By increasing your focus on education, training, and development, your team and patients will become better informed on the “why”—as in, “Why should I care?” This webcast will provide strategies to improve both team and patient education, and how these strategies will improve the key measures of any health system or practice: - patient satisfaction - patient engagement - return on investment - decreased readmissions.