Trust is communicated in a number of ways, and cultural differences are important—and sometimes conflicting. In this video, Deborah Rinner, vice president and chief learning officer at Tero International, reveals often-overlooked ways in which you can demonstrate trust.
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Learn How to Communicate Trust
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Jenny Barnette
I grew up in a culture that teaches you never to look into someone's eyes directly. You're supposed to be submissive and respectful... OH BOY! How did they get that soooo wrong!!
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Assegid Habtewold
I like the fact that you mentioned the cultural context of making eye contact. In some cultures like mine, as you mentioned, not making eye contact, especially with someone authoritative and older than you, is a show of respect. It took me long to realize the negative impacts of not making eye contact in the US culture. Now, this is one of the tips I give to new immigrants so that they may make a smooth and quick transition into the US culture...
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Roger Stear
Good tips, Deborah. Body language can also be seen via webcams, something I've had to keep in mind during these increased frequency of online meetings.
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