“I can’t wait to see what happens in the next required training course!” said no one ever. What would happen if required training focused on performance—real action? And what if that action played out through a story starring characters that learners could truly relate to? Find out in this session. This session was presented at the ATD21 Conference, held @Home and @HQ, in Salt Lake City, on August 28 - September 1, 2021.