This webcast will give people the skills and tools necessary to create a culture of excellence. A culture where all employees have passion and understanding for the important work they are doing. In this culture, they continuously build the professional and personal skills necessary to get the job done right, and effectively communicate roles and responsibilities without confusion. They also have the flexibility to see and do things differently in an ever-changing world. When you have a culture of excellence, your people will come to work every day and give and be their best. During this webcast, you will: * Use the five pillars of excellence to keep your excellence from being kidnapped by average. * Demonstrate a clear understanding of how culture and success are linked. * Use a culture of excellence to increase employee engagement.