Radical Candor, Order of Operations: Radical Candor LLC & Second City

Kim Scott, Co-Founder Radical Candor LLC and Author of Radical Candor, and Steven Johnston, President and Managing Partner of Second City, discuss the order of operations for radical candor, which is to first solicit feedback. Second, state your intention. Third, be helpful, and fourth, be humble. Johnston, connects improv practices with those that help develop Radical Candor.