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Going Beyond ROI: Using Learning Metrics to Inform Business Strategy (Part 2): How to Use Mental Models to Shift Thinking

Grace Chang, Michel Kester, and Andy Tanner present "Going Beyond ROI" at ATD 2016. In this part, Grace walks us through the power of mental models and how we can begin to build connections using the metrics and data we are collecting.

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Video
Going Beyond ROI: Using Learning Metrics to Inform Business Strategy (Part 2): How to Use Mental Models to Shift Thinking