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Going Beyond ROI: Using Learning Metrics to Inform Business Strategy (Part 3): From Thinking to Behavior

Grace Chang, Michel Kester, and Andy Tanner present "Going Beyond ROI" at ATD 2016. In this part, Grace explains how to begin changing people's behavior and the way it is measured.

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Video
Going Beyond ROI: Using Learning Metrics to Inform Business Strategy (Part 3): From Thinking to Behavior