Healthcare technology and trends evolve quickly. The U.S. Department of Veterans Affairs developed an online collaboration and innovation platform that is changing more than just communications for clinicians and staff. It is transforming the way employees work together and share information, helping to reshape the VA's entire culture, and ultimately supporting the care and service provided to veteran patients. By connecting employees with the tools and resources they need, and facilitating conversations directly with senior leadership throughout the organization, the platform is enabling staff to better fulfill their mission. This session will explore how the VA's online collaboration platform is transforming employee engagement, knowledge management, and culture. You will benefit from an in-depth case study on how the VA was able to implement and develop this online tool and grow it to more than 85,000 employee users.
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