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ATD Blog

Getting Scrappy About Sales Enablement

Thursday, March 24, 2016
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I started my career as a classroom teacher. I poured a ton of my own money into my classroom because I felt that it would impact my students’ ability to learn. When I transitioned into sales enablement, I thought I wouldn’t have to worry about getting money for my revolutionary take on teaching salespeople. Aspirational? You bet. Realistic? No way. 

I was totally surprised when I went to purchase the “latest and greatest” tool or program that I knew was going to increase learning for my salespeople exponentially.  I presented these learning plans to the organization’s stakeholders, only to have my request denied. (Trust me, it wasn’t because of lack of preparation or passion.)   

I was frustrated, and immediately felt that the organization didn’t care about learning. That wasn’t true, though. If they didn’t care about learning, I wouldn’t be employed.   

Here’s what I learned: My stakeholders are not in the business of education; they are in the business of making money. Profits guides their focus and decision making, and they typically look for a “sure bet” when spending resources. But learning is squishy, and it can be tough to make a solid ROI case.   

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I talk about this epiphany like I figured it out years ago. But, nope. This just happened over the past few weeks.  I joke with the executive vice president that she crushed my soul my first 60 days on the job. She didn’t really crush it, she just taught me that I need to be scrappy. 

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What’s more, I know I am not alone.  My session at ATD 2016 International Conference & EXPO will focus on how to effectively build a sales enablement program on a limited budget. I will hit on a few key themes in my “Interactive, No Death by PowerPoint,” session: 

  • how to get and maintain support of your sales leadership team
  • a holistic approach to ramping your salespeople
  • how to approach your enablement design into consumable chunks that your SMES can understand
  • how to build knowledge retention while holding your salespeople accountable. 

Join me May 24th for my session TU418 - Competency-Based Sales Enablement: Don’t Start With the Roof; Start With the Foundation!

About the Author

Robby Halford is the senior manager of sales enablement at Xactly, a leader in on-demand sales performance management solutions. Prior to his current role, he held various sales, training, and enablement roles at Appirio, Oracle, ExactTarget, and Herff Jones. Robby is currently working on his thesis for his doctor of education in instructional system technology from Indiana University Bloomington.

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