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Communication Skills Training

By  Maureen Orey

Communication Skills Training

Individuals, teams, and organizations are only as good as their ability to communicate effectively.

Communication Skills Training offers the crucial tools you’ll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practical, road-tested strategies and tactics for use at all levels of your organization.

Built on the successful ASTD Trainer’s WorkShop title of the same name, this volume brings all-new content to users, including how to incorporate technology in the delivery of training programs. Communication Skills Training presents two-day, one-day, and half-day communication training programs along with relevant chapters on needs analysis, design, delivery, facilitation, and evaluation of the training event. 

Free tools and customization options

The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. 

Preview a sample activity from the book.

About the series

The new ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.


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Maureen Orey

An engaging international speaker, expert facilitator, and learning professional, Maureen Orey helps individuals and organizations stay afloat by developing high-impact learning programs that improve their communication and leadership skills to build a diverse and resilient team. She is the author of three books: 101 Ideas for an Influential Presentation, Communication Skills Training, and Successful Staffing in a Diverse Workplace. Maureen is also on the faculty at the University of California, San Diego, where she has spent more than five years designing and teaching face-to-face, online, and blended courses.

Maureen’s clients include Fortune 50 and 500 companies such as Boeing, Sony, and Rolls Royce, as well as ATD, Scripps Healthcare, the U.S. Navy, and U.S. Forest Service. She has extensive experience working in university programs to develop and employ individuals with disabilities. She has been recognized as an Outstanding Instructor of the Year by SDSU's College of Extended Studies, and was the 2014 Finalist for Excellence in Customer Service with the San Diego Chamber of Commerce. You can find out more at

Book Details

ISBN: 9781562869656

Pages: 200

Pub Date: November 2014

Formats: Paperback, PDF

Product Code: 111420

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