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Training Triage: Performance-Based Solutions Amid Chaos, Confusion, and Change

By  Lou Russell

110511_Training Triage: Performance-Based Solutions Amid Chaos, Confusion, and Change

This book offers you emergency remedies for the real training challenges and situations training professionals face every day on the front lines of most organizations. As the author notes in Chapter 1, this book is designed for trainers with some battle scars who get calls asking for the impossible to be delivered the next day, without budget or staff to accomplish the feat. This fast-paced, entertaining book presents real-life situations in dialogue format to allow you to listen in on conversations between an executive or client requesting training; or some other performance intervention and the training professional interpreting and acting on the request. Not only does this book offer advice on finding the right solution, it offers step-by-step guidance as it walks the reader through the building and implementing of an effective solution. Use this book to build your skills as a trainer or performance improvement specialist, or to implement and adapt the detailed interventions to solve your most pressing training and performance need. The book includes accompanying electronic material, available via download from ASTD, with handouts, assessments, and tools to help you triage your next training emergency.


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Lou Russell

Lou Russell is president and CEO of Russell Martin & Associates. She is the author of the ATD Press books Project Management for Trainers, Leadership Training and 10 Steps to Successful Project Management, among other titles. In addition to her many books, she contributes frequently to Computer World, Cutter Executive Reports, and Network World, among others, and publishes Learning Flash, an electronic newsletter.

Lou speaks at several national and international conferences, such as the Project Management Institute, Project World, and LotuSphere. She holds a bachelor's degree in computer science from Purdue University, where she taught database and programming classes, and a master's degree in instructional technology from Indiana University.


At last! I have been waiting for a book for the experienced trainer and here it is! Russell's easygoing writing style and 'real-world' examples make this a quick read with easy application to a wide variety of all too common situations. The way Russell walks us through her process makes it very easy to adopt or adapt the process for any organization! Thanks for a great tool!

Bruce E. Edeleman, Affiliate Training Director, Indiana Creative Problem Solving Association

Terrific! Each chapter is a step-by-step how-to manual on designing a unique training solution. Filled with tools, techniques, and assessments on every page, this book is a must have for the training professional.

Audrey Goodman, VP, Organization Development, Medco Health Solutions

Are you out of ideas? Overwhelmed by the latest request to 'fix' associates? READ THIS BOOK! Once again, Lou Russell has captured her wealth of experience in an easy-to-use, easy-to-read reference guide. This is a book you will refer to again and again. It is full of practical ideas, clear processes, and other materials you can immediately apply!

Ann Herrmann-Nehdi, CEO, Herrmann International


Book Details

ISBN: 9781562864095

Pages: 168

Publisher: ASTD Press

Pub Date: October 2005

Formats: Paperback

Product Code: 110511

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