Mike's Carwash is a privately owned chain of carwash locations that has been growing since its founding in 1948; the original location is still in operation. Now with 37 locations in Indiana and Ohio, Mike's employs 650 people, or 400 full-time equivalents. However, with turnover in the carwash industry at greater than 100 percent, recruitment, engagement, and retention are crucial areas of concern for the business.
Joe Rice has been director of human resources for 12 years. He and his
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