It's fair to say that the term "knowledge worker" has slipped so casually into the modern vernacular that much of its lofty connotation is lost. So consider the high standard set for top employees at Genpact Ltd., Gurgaon, India, and perhaps you'll give the term renewed respect.
Genpact was launched 13 years ago as a business unit within General Electric Co. to provide business process services that could improve GE's efficiencies. It has since been spun off as an independ
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