November 2015
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The Public Manager

Five Trends in Digital Government

Public service organizations around the world are shifting to digital platforms and tools to better serve citizens. A recent report by Accenture, Public Service Technology Vision 2015, named five technology trends influencing the way governments interact with citizens.

1. The Internet of Me

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The typical Internet user expects online interactions that are customized to their needs, whether they're checking their bank account, searching for a local doctor, or filing their tax return. This kind o

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