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Design Engaging Software Training

By  Sarah Wakefield

May 2013 Infoline

This Infoline covers best practices for designing and facilitating software training. You’ll learn great tips for motivating your learners, increasing interactivity during training, and creating high-quality documentation that learners will use back on the job.


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Sarah Wakefield
Sarah Wakefield is the author of Technical Training Basics and Designing Engaging Software Training. Sarah is a Training Manager – Instructional Design as well as the Global Train the Trainer Facilitator for Schlumberger, a leading supplier of technology in the oil and gas industry. Sarah’s primary responsibilities at Schlumberger are tying organizational goals to performance improvement initiatives, leading a team of professional instructional designers, working to introduce Human Factors and Crew Resource Management to the field population and managing the certification of subject-matter-expert-turned-trainers worldwide.   

Previously, Sarah also was an instructor of communication, writing, and life success courses at Ivy Tech State College and at Purdue University in Fort Wayne, Indiana. Sarah holds a master's degree in communication from Purdue, as well as a bachelor's degree from Purdue with a double major in professional writing and psychology.

Book Details

ISBN: 9781562868796

Pages: 16

Publisher: ASTD Press

Pub Date: May 2013

Formats: Paperback, PDF

Product Code: 251305

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