Sarah Wakefield is the founder of Wakeology Solutions, a training consulting company in Houston. Sarah is the author of “Technical Training Basics,” “Design Engaging Software Training” and “Secrets to Successful SME Projects.” Sarah has managed the design and development of technical training courses for audiences in the United States, Europe, South America, the Middle East, Russia, China, and North Africa. She is a coach to hundreds of SME-turned-instructors. Previously, Sarah also was an instructor of communication, writing, and life success courses at Ivy Tech State College and at Purdue University in Fort Wayne, Indiana. Sarah holds a master's degree in communication from Purdue, as well as a bachelor's degree from Purdue with a double major in professional writing and psychology.