Change Management

When I'm analyzing a learning problem, I always ask: “Is this a motivation or behavior change problem?” I define a motivation/behavior change problem as when learners know the right thing to do, but they still aren’t doing it. Case in ...

Written by Sydney Smith, Principal Performance Architect, GP Strategies Corporation In the last five years or so, I have had the pleasure of working with a number of different companies in quite varied industries to understand performance excellence—to understand what ...

One of the biggest barriers you’ll come across in compliance training is legalese: If your employees don’t understand what they’re reading, how can they know the benefits (and consequences) of following (or not following) protocol?Legal language is complex, but it ...

Healthcare professionals experience a level of on-the-job pressure that is second to none. No matter if we’re working in a hospital, lab, or pharmaceutical or insurance company, we see employees and management continuously striving to meet patients’ immediate and long-term ...

In the information age, smart people are no longer a differentiator. Inspired and committed smart people are! A huge responsibility of leaders in any organization is to create a culture that compels people to go beyond simply complying and doing ...