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Change Management Certificate
Become a facilitator of change in your organization.
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Facilitating change is more critical now than ever as organizations are affected by economic conditions and are driven to improve efficiency, productivity, and service quality. This program establishes a comprehensive change model that can be immediately applied to your current situations through application exercises, case studies, and interactive program modules.

Designed for ATD by industry expert Elaine Biech of ebb associates, the Change Management Certificate Program contains application exercises, case studies, templates, and interactive program modules. You will learn a comprehensive, six-step change model that can be applied to your current situation.

By the end of the program, you will be able to:

  • Implement a change process using the six step CHANGE model.
  • Apply tools and techniques to support a change intervention.
  • Describe and model the role of a facilitator of change.
  • Assist clients to assess, design, and implement a change intervention.
  • Establish sponsorship, ownership, and involvement in change efforts.
  • Evaluate change results.

Day 1 Topics

  • Introduction to Change Management
  • Six Step CHANGE Model
  • Change Agent Characteristics
  • Data Collection
  • Organizational Readiness
  • Qualities of a Change Leader
  • Creating Visions for Change
  • Developing Communication Plans
  • Using Teams to Design an Implementation

Day 2 Topics

  • Reactions to Change
  • Overcoming Resistance and Increasing Commitment
  • Establishing Metrics
  • Conducting a Risk Assessment
  • Implementation Tools
  • Importance of Short-Term Gains
  • Building Momentum
  • Evaluating the Effort
  • Making Change Stick

Find Out More:

Find out why facilitator Peggy Greenberg values the Change Management program.

Course Information
What to Expect?
  • Technical Requirements:
    Online programs: The online version of this program is conducted in the WebEx Training Center. Special software is not required.You only need a standard web browser and telephone or VoIP capability to participate. In addition, it is strongly recommended to use a desktop or laptop computer as using a tablet or phone severely limits your ability to fully and actively participate in the program.
Who Should Attend?

This program is designed for learning professionals who are currently responsible for managing change efforts or those who want to be ready for this challenge in their current or future positions.

ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organizational development practitioners—but also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.

What Will I Learn?

After this program, you will be able to:

  • Conduct diagnostic assessments and other forms of data gathering to define the change efforts needed.
  • Analyze data to provide feedback to help clients clarify outcomes, establish expectations, and identify realistic boundaries.
  • Understand change management theories, such as systems thinking and open systems theory, chaos and complexity theory, appreciative inquiry, action research, communication theory, and motivation theory.
  • Select an appropriate change model and design a strategic plan for change that minimizes the impact on people and maximizes buy-in.
  • Create implementation designs that involve and inspire formal and informal leaders.
  • Develop communication plans that raise awareness, build commitment, and ensure understanding.
  • Manage consequences that may occur, such as conflict, resistance, negativity, and complacency.
How Long Is This Course?

Face-to-Face: 2 days
Online: 6 sessions, 12hours total
On-Site: Flexible dates & duration

Can I Earn Credit?

Earn 1.4 Continuing Education Units (CEUs) upon successfully completing this program.This program may be eligible for up to 14 CPLP recertification points for the face-to-face version and 12 CPLP recertification points for the online version. This program may be eligible for up to 14 APTD recertification points for the face-to-face version and 12 APTD recertification points for the online version.This program has been pre-approved for 14 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute . This program is valid for 12 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrm.org/certification.

What Is The Attendance Policy?

Face-to-Face Courses
Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and 1.4 CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Online Courses
Participation in all online sessions at their originally scheduled day and time is mandatory to receive a completion certificate and 1.4 CEUs. All sessions will be recorded and available for participants to review throughout the program.

ATD requires active participation in our online program to receive credit for the program Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work.

For programs with 5 or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. For programs with 4 or fewer sessions, attendance at all live sessions is required to receive a certificate. If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Portal at the end of the program.

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What Participants Are Saying
"My favorite takeaways from the program were the model and different ways to work with it. I chose ATD because it´s the most well-known organization to talent development workers."
"This program was a great balance of theory and practicality that was brought to life by the facilitator and my classmates. I don't think there's anyone who isn't going through radical change right now. The industry in which I work is completely awash in change. Instead of just hoping to survive change, this program gives you the tools (and confidence) to truly facilitate change in your organization. The course and workbook were chockfull of tools which allowed me to reinforce what I had learned in class months later in the real world."
"This program was a great way to learn about the topic I needed "Change Management" without the need to travel.  The 6 week, 2 hour course was interesting and informative with break-out sessions and tons of participation as if you were actually in class in person.Training was top-notch and well-received.  I would definitely recommend to anyone interested in learning about the process of change."
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