- Consider the following scenario, in which Tom (a retail bank chief) expresses concern to Julia (the HR director) that a team member is struggling in a new leadership role.
Tom: Jake is still struggling to fit into his new role. I think he doesn’t have the right outlook of a regional branch manager.
Julia: Don’t be so quick to judge. After all, what is the right outlook of a regional branch manager? I think Jake has a lot of potential, and we need to help him to get there.
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