A. Edward Franklin

Like many health insurance companies, Health Care Service Corporation (HCSC) has been experiencing and continues to face unprecedented change. HCSC, the fourth-largest health insurance provider in the country with more than 13 million members, realized the impact these changes were having on its leadership culture. In this webcast the presenters from HCSC will focus on the development programs created for frontline leaders and directors, the challenges they faced, and how they leveraged best practices and internal relationships to achieve meaningful results and a sustainable program.

Key takeaways from this session include:

best practices in frontline leadership development options
how to address challenges in creating leadership development programs
methods to create internal and external partnerships.
