Alexis began her career as a call center manager and facilitated a variety of classes including sales skills, telephone etiquette, and onboarding for new hires. As a training and performance specialist at ESL Federal Credit Union, Alexis facilitates a variety of sales and service classes for tellers, platform employees, and telephone bankers. In addition, Alexis is responsible for maintaining and improving existing classes while serving as a subject matter expert for new programs. Alexis holds a bachelor of arts in psychology.