Andrew Horne, an IT practice leader at CEB bow Gartner, has worked with thousands of chief information officers (CIOs) globally over the last 17 years to understand how technology enables new ways of working, business models, products, and services. Most recently, Andrew and his team have focused on helping CIOs navigate fast-changing business needs: preparing for board-level conversations about digital transformations, influencing and advising peers on technology decision making outside of IT, and designing a more adaptive, service-based IT organization. He has authored numerous global studies on topics including IT strategy development, business intelligence and big data, accelerating IT clock speed, and IT innovation.