Andrew McGuire is a Customer Learning Specialist at Elsevier, where he delivers instructional design and technology-enhanced learning experiences. With a background in teaching English at the college level for six years, Andrew brings a deep understanding of effective teaching methodologies and learner engagement strategies. He holds a Master of Arts in English Composition and Teaching from Northeastern Illinois University. Andrew has presented at conferences on topics like utilizing xAPI for learning analytics and fostering organizational buy-in for technology-enhanced learning initiatives. Currently, Andrew is leading the development of an AI certification program at Elsevier, allowing for his continued pursuit of innovation and lifelong learning.