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Bob Lavigna

In the December Public Manager cover story, "The Science of Engagement," Bob Lavigna address the importance of employee engagement—not just as a feel-good activity but as a means to better performance.

Why Improving Federal Employee Engagement Matters

December 2016 - The Public Manager

Research shows that attention to employee engagement doesn't just mean happier employees, it also means better performance.

The Science of Engagement

Research has shown that improving employee engagement in government will drive higher levels of organizational performance, stimulate innovation, reduce unwanted turnover and yield other important workforce and organizational benefits. In this session, Bob will expand on previous sessions he’s presented on engagement, including: • What employee engagement is and why it matters, particularly in government; • Assessing the level of employee engagement; • Improving engagement; • Developing managerial competencies on engagement; • Training and educating managers/supervisors on measuring and improving engagement; • Building an organizational culture of engagement; • Why engagement efforts fail; and • How to get started on the journey to improved engagement. This session will be based in part on Lavigna’s book, Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance, published by the American Management Association. Governing magazine featured the book as one of the “6 Books Public Employees and Managers Should Read” in 2014.

Bob Lavigna

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