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Bonnie Beresford

June 2013 - TD Magazine

Big Data Analysis Drives Not-for-Profit Performance

Too often, learning and development (L&D) professionals struggle to prove the efficacy of our learning programs. We often don’t know how to measure our impact. To do so, we must approach measurement like scientists do.

Curiosity and Critical Thinking: Unveiling the Science of Measuring Learning Impact

Deployment of a chatbot, as with any new technology implementation, requires addressing three factors: the technology, the content, and the change management.