Chris Fenning is the author of multiple award-winning books on communication and training that have been translated into 15 languages. In addition to finding new ways to make training stick, he helps make it easier for people to communicate at work. Fenning helps experts talk to nonexperts, teams talk to executives, and much more. Organizations such as Google and NATO have used Fenning’s practical methods, and universities and associations have taught his methods. www.chrisfenning.com