Cindy Swanson is the manager of Organization Effectiveness for St. Charles Health System. She has more than 25 years in organization development, beginning as an instructional designer, progressing to master trainer and then sales with Achieve Global. She then worked as Manager of Customer Service (Footwear) for Nike World Headquarters and Director of Employee Development for KinderCare. Cindy also founded her own consulting and training company, Integrated Training Solutions.