Cynthia is responsible for the growth and profitability of IBM Global Process Services’ portfolio of end-to-end Learning solutions. In a prior role, Cynthia was responsible for worldwide skill development of IBM Global Services professional services people and for learning that enabled IBM Global Technology Services’ business transformation. Widely recognized for her subject matter expertise, teamwork and management abilities, Cynthia has held a variety of leadership roles with IBM in the U.S. and abroad.